Support

Questions, problems, or a town we got wrong? We'd love to hear from you.

Contact us

Email [email protected]. Include your Device ID (Settings in the App) so we can look into your issue. We usually reply within a few days.

You can also send a report from inside the App: open Settings and tap Report a Problem. It includes the details we need to investigate.

Frequently asked questions

What does Town Crier do?

Town Crier announces each town as you drive into it and shares an interesting fact about the place. Start the App, put your phone down, and drive. There's no route or destination to set.

Does it work with the screen off?

Yes. Town Crier keeps running in the background while you drive, so you can lock your phone or use other apps.

Why does Town Crier need location access "Always"?

To announce towns while your phone is locked or another app is open, Town Crier needs background location access. Your location is used on your device to work out which town you're in. See our Privacy Policy for details.

I'm not hearing any announcements.

• Check that location access for Town Crier is set to "Always" (iPhone: Settings → Town Crier → Location) or "Allow all the time" (Android).
• Make sure the App isn't muted and your media volume is up.
• If your phone is connected to your car, check that the car's audio source is set to Bluetooth.
• Towns you've heard recently are skipped for a while, so you won't hear the same town twice on a short trip.

Does it use mobile data?

A little. Town Crier downloads facts, photos, and audio for the towns around you as you drive. Places you've already visited are cached on your phone.

A fact is wrong, or my town is missing.

Please tell us! Use Report a Problem in the App, or email us with the town name and state.

Which devices are supported?

iPhone and Android phones.

How do I delete my data?

See Delete your data.